Aerospace Service Orders System
Summary: Streamlined workflow ties in disparat systems while reducing response times.
Customer Needs
Commercial aerospace company needed to streamline their process to reduce cost, errors, and response times to customers
Had a manual and cumbersome process for service orders
Required users to interact with multiple systems (i.e., SAP) without documentation
Solution
Designed and built a web-based solution which integrated client's disparate systems and streamlined their operations
Process
Duration: ~ 18 months from design to final deployment
Employed a team of 15 engineers
Service
The newly deployed system enabled the client to find and correct approximately $60,000/month in billing error which was caused by the pervious systems and processes
Somotsoft continues to support and upgrade the application until today.
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